Terms & Conditions

PLEASE READ THESE TERMS CAREFULLY. BY USING THIS PLATFORM, YOU AGREE TO BE LEGALLY BOUND BY THEM.

Welcome to TropupGlobal.com. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Refund & Cancellation Policy.

If you do not agree, please discontinue use of the Platform.

These Terms constitute a legally binding agreement between House of Dhapi Private Limited (“Tropup”, “we”, “us”, or “our”) and you (“User”, “you”, or “your”).


1. Acceptance of Terms

By accessing, browsing, or making a purchase on TropupGlobal.com, you agree to be bound by:

  • This Terms & Conditions document
  • Our Privacy Policy
  • Shipping Policy
  • Refund & Cancellation Policy


2. Electronic Record

This document is an electronic record under applicable laws and does not require any physical or digital signature.


3. Eligibility

You must be at least 18 years old to use this Platform. If under 18, use is permitted only under supervision of a parent or legal guardian.


4. Account Registration

By creating an account, you agree that:

  • All information provided is accurate and up-to-date
  • You are responsible for maintaining account confidentiality
  • You are liable for all activity under your account

You agree not to:

  • Create multiple accounts to abuse offers
  • Impersonate any person or entity

Notify us immediately at hello@tropup.com in case of unauthorized use.


5. Product Information

We strive for accuracy; however:

  • Colors may vary due to screen/display differences
  • Measurements are approximate
  • Handmade or dyed products may have natural variations
  • Packaging may differ

These are not considered defects.


6. Pricing & Payments

  • All prices are listed in USD ($)
  • Prices may exclude applicable customs duties or import taxes
  • Payment must be made in full at checkout

We accept:

  • Credit/Debit Cards
  • PayPal
  • Apple Pay / Google Pay

Cash on Delivery (COD) is not available.

Orders are confirmed only after:

  • Successful payment authorization
  • Product availability

We are not responsible for delays caused by payment providers.


7. International Orders & Delivery

  • All orders are shipped internationally
  • Delivery timelines are estimates and may vary

Important:

  • Customers are responsible for custom duties and import taxes
  • Orders refused, unaccepted, or abandoned will not be refunded


8. Cancellations

  • Orders can only be cancelled before dispatch
  • Once shipped, orders cannot be cancelled

Refunds (if applicable) will be processed as per our Refund & Cancellation Policy.


9. User Conduct

You agree not to:

  • Use the Platform for unlawful purposes
  • Violate intellectual property rights
  • Upload harmful, misleading, or offensive content
  • Attempt to hack, disrupt, or misuse the Platform

Violation may result in immediate termination.


10. Intellectual Property

All content on TropupGlobal.com—including designs, images, text, and branding—is owned by House of Dhapi Private Limited.

Unauthorized use may result in legal action.


11. Third-Party Services

We may use third-party providers (payments, logistics, analytics).

We are not responsible for their actions, policies, or failures.


12. Limitation of Liability

To the maximum extent permitted by law:

  • Tropup shall not be liable for any indirect, incidental, or consequential damages
  • We are not liable for delays caused by customs, logistics partners, or external factors
  • Our total liability shall not exceed the amount paid for the specific order


13. Indemnification

You agree to indemnify and hold harmless Tropup, its directors, employees, and affiliates from any claims, damages, or losses arising from:

  • Your use of the Platform
  • Violation of these Terms


14. Termination

We reserve the right to suspend or terminate your access at any time without notice if:

  • You violate these Terms
  • Fraud or misuse is suspected


15. Privacy

Your data is handled as per our Privacy Policy. By using the Platform, you consent to such processing.


16. Force Majeure

We are not liable for delays or failures due to events beyond our control, including:

  • Natural disasters
  • Customs delays
  • Strikes or logistics disruptions
  • Government actions


17. Changes to Terms

We may update these Terms at any time without prior notice.

Continued use of the Platform constitutes acceptance of revised Terms.


18. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

All disputes shall fall under the exclusive jurisdiction of courts in Jaipur, Rajasthan.


19. Contact Us

For any queries:
hello@tropup.com


© 2026 House of Dhapi Private Limited. All rights reserved.