Privacy Policy

At Tropupglobal.com, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how House of Dhapi Private Limited (“Tropup”, “we”, “us”, or “our”) collects, uses, and safeguards your data when you interact with our platform.

By using TropupGlobal.com, you agree to the terms outlined below. If you do not agree, please discontinue use of the Platform.


1. Who We Are

Tropup is a brand owned by House of Dhapi Private Limited, headquartered at:

D-53, Fateh Singh Market, Near Railway Station, Jaipur – 302006, Rajasthan, India.

We design and sell apparel globally through our online platform.


2. Our Role

  • We act as a Data Controller, determining how and why your data is used.
  • In certain cases, we may act as a Data Processor for service-related functions.


3. Our Commitment to You

We collect only what we need, use it responsibly, and protect it with industry-standard safeguards. Your trust matters, and we continuously improve our systems to keep your data secure.


4. Information We Collect

A. Information You Provide

  • Name, email, phone number
  • Shipping and billing address
  • Order and payment details
  • Customer support communications

B. Automatically Collected

  • IP address
  • Device and browser information
  • Approximate location
  • Website usage behavior

C. Third-Party Sources

  • Logistics and delivery partners
  • Payment processors

Important Note:

We do not store your full card details. All payments are handled through secure, encrypted, third-party payment gateways.


5. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send updates and marketing (you can opt out anytime)
  • Prevent fraud and ensure security
  • Comply with legal obligations


6. Legal Basis for Processing

Depending on your location, we process your data based on:

  • Your consent
  • Contractual necessity (order fulfillment)
  • Legal obligations
  • Legitimate business interests


7. Cookies & Tracking

We use cookies to improve your experience, analyze traffic, and personalize content.

You can disable cookies via your browser, but parts of the website may not function properly.


8. Sharing Your Information

We only share your data when necessary, including with:

  • Courier and logistics partners
  • Payment providers
  • Analytics and marketing tools
  • Legal authorities (when required)

All partners are required to handle your data securely.


9. International Data Transfers

As a global platform, your data may be processed outside your country.

By using TropupGlobal.com, you explicitly consent to such transfers. We ensure appropriate safeguards are in place, but you acknowledge that data protection laws may vary by jurisdiction.


10. Data Security

We implement strong security measures to protect your data. However:

No method of transmission or storage is 100% secure.
By using our Platform, you acknowledge and accept this risk.


11. Data Retention

We retain your data only as long as necessary for:

  • Order fulfillment
  • Legal compliance
  • Business operations

We reserve the right to retain data where required for fraud prevention, dispute resolution, or legal enforcement.


12. Your Rights

Depending on your region, you may:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Withdraw consent
  • Object to certain processing

Requests can be made at: hello@tropup.com

We reserve the right to verify your identity before processing any request.


13. Third-Party Services

Our Platform may include integrations (payments, analytics, etc.) operated by third parties.

We are not responsible for their privacy practices, policies, or data handling. Use of such services is at your own discretion.


14. Children’s Privacy

Our platform is not intended for individuals under 18. We do not knowingly collect their data.


15. Intellectual Property

All content on TropupGlobal.com is owned by House of Dhapi Private Limited.

Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.


16. Changes to This Policy

We may update this Policy at any time without prior notice.

Continued use of the Platform after changes constitutes your acceptance of the revised Policy.


17. Disclaimer of Liability

To the maximum extent permitted by law:

  • Tropup shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Platform.
  • Our total liability shall not exceed the amount paid by you for the relevant transaction.
  • We are not responsible for data breaches, losses, or misuse caused by third-party services, force majeure events, or unauthorized access beyond our reasonable control.


18. Marketing Preferences

You can opt out of marketing communications anytime by:

  • Clicking “unsubscribe” in emails
  • Contacting us at hello@tropup.com


19. Severability

If any provision of this Policy is found invalid, the remaining provisions shall remain in full force.


20. Governing Law & Jurisdiction

This Policy is governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.


21. Contact Us

For any privacy-related queries:
hello@tropup.com


© 2026 House of Dhapi Private Limited. All rights reserved.